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Center Hospital > Our Efforts against COVID-19

Our Efforts against COVID-19

Our robust infection control as a Designated Medical Institution for Specified Infectious Diseases

To our patients

We are dedicated to providing healthcare service keeping a balance between COVID-19 care and other usual clinical practice with our inpatient wards partially closed. We appreciate your understanding and cooperation.

Healthcare services limited in the following areas:

  • Wards closed for usage - Private rooms on floor 16 (from September 2021)

Our measures in preventing hospital-acquired infection

At NCGM, healthcare for COVID-19 is provided by infectious disease specialists and a healthcare team expertizing in this field. COVID-19 patients are treated in negative pressure rooms within the infectious disease unit.

In order to prevent contact of general patients and COVID-19 patients, we have thermal cameras at the entrance to check temperatures and perform PCR testing. PCR testing is required for all patients before admission (undergoing surgery, endoscopy) and upon being transported by ambulance.

Visiting Restrictions Update

Visiting restrictions implemented to prevent the spread of COVID-19 have been eased as of October 16, 2023.

but only for patients who need continued support from a caregiver during hospitalization or need assistance for discharge.

To All Visitors

  • Visiting hours are as follows:
    Mon-Fri: 14:00-16:30
    (The number of visitors tends to peak around 14:00.
    No matter how early you arrive, a visit is up to 15 minutes.)

    * No visits on weekends (Sats & Suns) or national holidays.
  • Please stop by at the General Information Desk on the 1st floor to receive a visitor's pass before going to the hospital ward.
    Visiting will not be allowed if you do not present your visitor's pass at the ward.
    Please stop by at the staff station when you arrive and leave the ward.
  • Visits are limited to once a day, up to 15min, up to 2 visitors at a time, and visitors must be at least 12 years old.
  • Visits outside the ward will not be allowed unless permitted by the hospital.
  • Those with temperatures 37.0°C (98.6°F) or higher or the following symptoms will not be permitted to visit the ward: Cough, difficulty breathing, phlegm, sore throat, runny or stuffy nose, diarrhea, fatigue, taste or smell changes
    Those who checked any of the categories listed on the “COVID-19 self-checklist” may not be permitted to visit.
  • Please do not eat or drink inside the ward.
  • Visitors are required to wear face masks and practice hand hygiene.

To All Inpatients

  • Inpatients may go to shops or coin-operated laundry room by following the rules below.
    (Weekdays: 6:00 - 8:00 & 17:00 – 21:00 / Weekends & holidays: 6:00 – 21:00)
  1. Adhere to precautionary measures (Wear face masks and practice hand hygiene).
  2. Let nurses of your ward know when leaving and returning to the ward.
  3. Eating or drinking outside your room and meeting visitors outside the ward are not allowed.

Baggage Drop-Offs for Inpatients

Visiting restrictions were implemented to prevent the spread of COVID-19, but have been eased as of October 16, 2023.

New rules on baggage drop-offs for inpatients are as follows.
Sat, Sun, National holidays
Since visitingis not allowed, please drop off your baggage at the General Information Desk within the following hours.
Drop-off time: 14:00-16:30

The General Information Desk will not accept your baggage on weekdays. Please take them to the patient’s room directly within the visiting hours (14:00-16:30) on your weekday visits.

Please note

  • Ward staff may not be able to respond quickly, so you may have to wait to pick up patients’ laundry and other items.
  • If you need to deliver valuable items to the patient (cash, IC card, mobile phone, insurance card, maternal passbook, etc.) , expensive items, or anything fragile on Sat, Sun, or national holidays, please inform the General Information Desk. Do not include them in the baggage.
  • Fresh flowers, food, and beverages which are not permitted will not be accepted.

About the “Shinjuku City COVID-19 PCR Testing Center”

Click here for details and making an appointment.
Please note that Shinjuku City COVID-19 PCR testing at our hospital has been closed.